Privacy Policy

This Privacy Policy explains how narmiAI FZ-LLC ("narmiAI", "we", "us" or "our") collects, uses and protects information when you visit narmiai.com (the "Site").

narmiAI FZ-LLC is a Free Zone company registered in the Ras Al Khaimah Economic Zone (RAKEZ), United Arab Emirates.

This policy covers the narmiAI company website only. Our individual products (such as eloqo, nirmi and SWEATX) are governed by their own separate privacy policies, available on their respective websites.

1. Information we collect

We keep data collection to a minimum. We may collect:

a. Information you give us directly. When you contact us through the Site — for example by emailing us — we collect the information you choose to provide, such as your name, email address, company name and the contents of your message.

b. Information collected automatically. When you visit the Site, our hosting provider and analytics tools may automatically record technical information, including your IP address, browser type, device type, operating system, referring page, pages viewed and the date and time of your visit.

c. Cookies and similar technologies. The Site may use cookies and similar technologies for essential functionality and for aggregate analytics. See Section 6 below.

We do not collect special categories of personal data, and we do not knowingly collect information from children (see Section 9).

2. How we use information

We use the information described above to:

• respond to your enquiries and communicate with you;
• operate, maintain and secure the Site;
• understand how the Site is used and improve its content and performance;
• comply with legal obligations.

We do not sell your personal information, and we do not use it for third-party advertising.

3. Legal bases for processing

Where the EU/UK General Data Protection Regulation applies, we process personal data on the following legal bases:

• Consent — where you submit information to us or accept non-essential cookies;
• Legitimate interests — to operate and secure the Site, respond to enquiries and analyse usage in aggregate;
• Legal obligation — where processing is required to comply with applicable law.

4. How we share information

We share personal information only with:

• Service providers who help us operate the Site, acting on our instructions — for example our hosting, analytics and email providers;
• Authorities or third parties where required by law, regulation or legal process, or to protect the rights, property or safety of narmiAI or others.

We do not sell or rent personal information to anyone.

5. International data transfers

narmiAI is based in the United Arab Emirates, and our service providers may process data in other countries. Where personal data is transferred across borders, we take reasonable steps to ensure it remains protected in a manner consistent with this policy and applicable law.

6. Cookies

Cookies are small files stored on your device. The Site may use:

• Essential cookies — required for the Site to function;
• Analytics cookies — to help us understand, in aggregate, how visitors use the Site.

You can control or delete cookies through your browser settings. Disabling cookies may affect some Site functionality.

7. Data retention

We keep personal information only for as long as necessary for the purposes set out in this policy — for example, we retain contact enquiries for as long as needed to handle your request and for a reasonable period afterwards — unless a longer retention period is required by law.

8. Your rights

Depending on your location, you may have the right to:

• access the personal information we hold about you;
• request correction of inaccurate information;
• request deletion of your information;
• object to or restrict certain processing;
• withdraw consent at any time, where processing is based on consent;
• request a copy of your information in a portable format.

To exercise any of these rights, contact us using the details in Section 11. We will respond within the timeframe required by applicable law.

9. Children's privacy

The Site is intended for a business audience and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Contact us

For any questions about this Privacy Policy or your personal information, contact:

narmiAI FZ-LLC
Compass Building, FDRK8769, Al Shuhada' Rd, Marjan Beach,
Ras Al Khaimah, United Arab Emirates
Email: info@narmiai.com
Phone: +971 50 851 6230

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.